Emergency assistance

If anyone is in immediate danger, call local emergency services first. Then open a case here — we coordinate practical help and keep authorised people informed.

Tell us what is happening

Type of incident

People affected

What happened?

Safe number to call you back

Where are you? (landmark or description)

A manual description always works — sharing your exact location below is optional.

Location not shared. Altitude readings are optional and may be inaccurate.

An offline request cannot transmit — if you see “queued offline”, it is not delivered until you reconnect. Telephone fallback remains available.

What happens next

Message sent — you receive a reference immediately
Coordinator acknowledged — a trained officer reviews within minutes
Agency notified — where referral agreements are in place
Responder assigned — dispatch decisions stay with authorised responders

We do not advertise instant rescue or guaranteed arrival times — response targets are set through operational testing with partner agencies.

Verified emergency contacts

Police: 113
Ambulance / health: 112
Fire & disaster: 110
Tourist assistance (24/7): +975 2 000 000

Numbers are confirmed with the responsible authority before launch and reviewed regularly.

Emergency assistance

Tell us what is happening

Need help or something went wrong?